Frequently Asked Questions
Here you can find the answers to our customers most frequently asked questions. If you have any additional queries that aren’t answered here, don’t hesitate to reach out via our contact page.
Weight actually isn't the best metric for a number of our products due to the nature of sawdust/shavings. generally speaking, bags have a range of weight but can always service 100 cubicles day and night for a week. The drier the sawdust, the lighter the bag. We fill all bags to the same level with a precise mix of sawdust and lime so rest assured if your bag appears a little lighter that just means you have received a very dry, very absorbent batch of sawdust with no less lime than usual.
Depending on the product and quantity you order way may use our own extensive fleet of vehicles or use an external courier.
We have a number of Moffett Mounty units which can be used to offload deliveries if you do not have a forklift/alternative to unload yourself however we do ask that you specify this when placing an order.
We'll aim to let you know when your delivery will be going out to you and if you have any questions you can always get in touch.
For products like shavings, sawdust and Sublime:
For first-time customers, all orders must be placed by calling our offices on +44 28 2582 0148
If you are an existing customer, orders can be emailed to us at [email protected]. One of our team will confirm with you once the order has been received and processed.
Our team may call you to confirm details of any orders placed via email or our website.
Minimum order quantity will depend on the product you’re ordering and where you’re located. The best way to find out quantities is to get in touch with our sales staff.
To reduce our emissions and make our logistics run smoother, we focus on delivering larger quantities across the country – reducing our total mileage and stops. As a result, we do have a minimum order quantity for each order. However, we do have a large number of trusted stockists throughout Ireland where smaller quantities can be obtained locally.
A complete list can be found on our Stockists page.
We have a range of bedding options that are ideal for slurry set-ups. Our Sublime bedding is designed with dairy systems in mind making it an ideal solution for solid or liquid spreading.
Our sales staff will be able to give you an indication of when you’re product will be delivered upon placing your order.